Delete My Data

Attention: Important Information Regarding Your Data

Dear My Lava App User,

When you choose to delete your data on My Lava App, we want to ensure transparency about the information that will be removed from our system. By clicking "Delete My Data," you are authorising My Lava App to permanently erase the following details associated with your account:

Name

Username

Email Address

Phone Number

Gender

Date of Birth

Date of Anniversary

Country

Points Given and Received

Category Information

Challenges Created, Sent, and Verified

Level Data

Trophies Achieved

This comprehensive deletion process is designed to give you complete control over your personal information.

Steps to Delete Your Data:

Navigate to Settings:

Open the My Lava App.

Access the Settings menu. (You can find this in the app's main menu)

Initiate Data Deletion:

Within the Settings, locate the "Delete Data" option.

Confirmation:

Click on "Delete Data."

Confirm your decision to delete all your data from My Lava App.

Please be aware that this action is irreversible. Once confirmed, your data will be permanently deleted from our servers. This includes all historical records, achievements, and personalised information associated with your account.

We value your privacy and are committed to ensuring a seamless and transparent user experience. If you have any concerns or questions, feel free to reach out to our support team at wecare@mylavaapp.com.

Thank you for being a part of the My Lava App community.

Sincerely,

My Lava App Team